Reliable Shared and Reseller Hosting Services by eMax Hosting, LLC

"I have been using eMax Hosting for ALL of my hosting needs. There is a lot to be said about their Tech Support, responses are fast, accurate, and they have always been able to answer my questions. They are very reliable and any downtime for updates is scheduled and minimal, usually for a few minutes in the wee hours of the morning. I would recommend eMax Host in a heart beat!!! GREAT JOB!!!"

- Marc Oldham

"I never new having your own website would be that easy! eMax even gives all software needed to set one free. The service is robust and comes at very affordable price and 24/7 support. I use my website to communicate my thoughts, ideas, pictures, etc. People are impressed! I think everybody must have a personal website. It is a very effective communication tool."

- Shrey Vakil

eMax Hosting offers a full and unconditional, 30-day money back guarantee on all shared hosting packages and a 7-day money back guarantee on all reseller hosting packages . If for any reason our services do not reach your expectations, please let us know within the first 30 days of service and we will issue a full refund excluding domain registrations, SSL Certificates and/or unique IP orders which are not applicable. See our Service Level Agreement for full details.

eMax Hosting guarantees your shared or reseller hosting site will always be online and reachable. If during any given month, your web site does not meet at least 99.5% uptime, you will be entitled to receive a service credit. Please see our Terms & Conditions and Acceptable Usage Policy (AUP) for more information.

Unlike other hosting companies we strongly believe that customers should never have to wait days to get a response when they require technical assistance. eMax Hosting guarantees that your support ticket will be answered in 12 hours or less or you will entitled to a $2.00** credit on your account. Although our ticket times are normally between 1-3 hours our guarantee is in place to assure our clients know they will receive a reply within 12 hours.

* The following only applies to tickets submitted to our support department that require technical support which we provide. Tickets submitted to the sales, billing and upgrade departments are answered during normal business hours and are not covered under this guarantee. Tickets that are submitted to our support department requiring coding, web site development or installation assistance for any 3rd party software are also not covered under this agreement.

** When you submit a ticket via email or the help desk, you will automatically receive an email message within minutes with a ticket number for tracking purposes. If you do not receive the message, please try submitting your ticket again making sure you specify a valid email address on the ticket submission form. The 12 hour ticket response guarantee does not apply if you do not obtain a ticket number.